Tuesday, February 26, 2013

Apple Marketing

Apple is one of the leading brands today. We all know that Apple products are very highly priced. In spite of these high prices, Apple continues to launch new products in the market and manages to successfully sell them to a huge audience. What is it really about Apple that makes it, well, “Apple”? Let us go deeper into the Apple products and see how they are marketed.

Apple has very aesthetically appealing products for all kinds of age groups. Apple products are not explicitly targeted at a particular age group, although some features are designed keeping in mind the larger chunk of the audience. For instance, the Apple iPods come out in various colors, and we all know that colored gadgets are mostly a thing of the youth. On the other hand we have more sophisticated looking Apple computers and laptops, which would make them appropriate for use in offices and schools. Apple sends out the message “Apple is for everyone” through its designs. This definitely helps it capture a much larger audience.

Apple also uses brand recognition through its products, and uses it more visually than other brands. While most brands have some written material on their products, Apple just has its logo – an Apple, far easier to catch the eye. Not just the logo, but also the designs of Apple products are unique. Think of all the times you’ve seen someone with Apple headphones in their ears and known that they are ‘Apple’ and every time you’ve seen someone use a MacBook and known even from a long distance, sometimes even without seeing the Apple logo, that it’s a ‘MacBook’. And all those times you’ve made out someone’s phone is an iPhone by just looking at that one button! We don’t even realize it, but we all know Apple products with just a single glance.

Apple products are also designed in such a manner that they appear to be easy to use. In today’s times, we’ll probably find other phones that are capable of doing all that an Apple iPhone does, but Apple presents it in a manner that looks so simple that anyone could do it. Take for instance the Personal Assistant ‘Siri’; an Android phone can probably do all that Siri is capable of doing, but you’ll have to press more buttons, open different apps and it’ll probably take more time. Apple on the other hand puts it all in one place, and markets it as a single simple use tool.

We all know Apple has a great fan following and Apple utilizes these Fanboys optimally to market its products. Every time Apple is about to come out with a new launch, everyone is talking about it, EXCEPT Apple itself. This creates curiosity and ambiguity in the minds of the audience, and Apple happily lets them play the guessing game. It also adds to the mischief by coming out with limited number of products immediately after the launch, making it an exclusive product at that point. The human psyche is such that you want to know what you don’t know and you want to have what you can’t have. Apple uses this aspect to its benefit all the time.

Some critics of Apple are, however, bold enough to say that Apple has this standing only because of its marketing and has no substance. That’s not true. Apple does have substance, and it optimally utilizes that substance and markets its products. Every brand that has a fan following has to meet the expectations of the fans, otherwise the fan base would disintegrate. For almost a decade we’ve seen Apple at the top, maintaining that position very stably. Recently, however, with the launch of iPhone 5, we can see that Apple’s status has begun to wobble. It’s because of the unmet expectations of the consumer market that this is happening. This is clear testimony that the other Apple products have not just been successful because of marketing, but because of marketing of what has been good in them.

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